Lex Cloak5 guides
Troubleshoot
Something missed, something flagged by mistake, or a document that will not read well? Start here.
It missed something sensitive
When Lex Cloak does not flag something sensitive, you have four ways to cover it: selection-redact, draw, Always Redact, and the Show uncertain matches setting.
Read the guide →It flagged something that is not sensitive
If Lex Cloak proposes a redaction on something safe, turn the match off with a scope, add the term to Never Redact, or mute the whole category.
Read the guide →Scanned documents and OCR
Lex Cloak reads scanned and image-only PDFs with built-in OCR. If a scan detects poorly, rotate the page, draw over what it missed, or use a clearer scan.
Read the guide →Common errors
Short fixes for the most common issues: WebView2 on Windows, a missing sidebar, a password-protected PDF, and redacting or exporting being blocked.
Read the guide →After a crash: your work and your data
If Lex Cloak closed unexpectedly, your work and your documents are safe. How Resume, Discard and Start over work, and where your unfinished work is kept.
Read the guide →